We are currently looking for a Service Delivery Lead, based in Bucharest. 

This role requires one professional and proactive leader, with great people and F&A processes management skills. You should be highly adaptable, customer oriented, focused on results, flexible and agile. Positive attitude and high EQ are appreciated.

  1. OUR CLIENT COMPANY PROFILE

Key player in business services (shared services and outsourcing) market in Bucharest. Due to confidentiality reasons, further informations will be discussed during the interview.

  1. SERVICE DELIVERY LEAD JOB PROFILE 

This role requires one professional and proactive leader, with great people and F&A processes management skills. You should be highly adaptable, customer oriented, focused on results, flexible and agile. Positive attitude and high EQ are appreciated. 

So what will you do?

In this role, you will:

  • Directly report to the Cluster Manager and coordinate a team of 200 – 300 people
  • Make sure that the team performs best in terms of KPIs and SLAs
  • Operational budget responsability
  • Build a good relationship between teams, clients and stakeholders 

 

Hats off to new journeys.
Let’s hear each other!

 

With kind regards,
The Hatwit team


Having a foundation of solid 15 years of HR experience on the local and regional market, Hatwit can be your trusted advisor in addressing your strategic HR needs with the following: Executive Search and Talent Management Solutions. Our senior consultants have a deep market comprehension in terms of executive talent across all functions and management levels.

We are specialized in the following industries: Consumer (Retail, FMCG, Luxury Goods), Business Services (Shared Service, Business Process Outsourcing, IT Outsourcing), Professional services (Banking, Insurance, Financial services, Investment Funds, Healthcare, Real Estate, Transport); Technology (IT, Telecommunications, Software, Digital), Industrial (Automotive, Manufacturing, Building/Construction, Machinery, Energy).

We develop projects across Romania and in Europe through our representative office in Bucharest.